Senior Operations Manager (m|f|d)
About us
As a member of SCAILEX GmbH, you are on an exciting journey in the field of legal tech and next generation digitization.
Your mission
As Senior Operations Manager (m|w|d) you will be responsible for the further expansion of our location in Cottbus and the management of a team in the back office.
You will support the recruitment, induction and be responsible for the management of a team of about 15 people. Special focus is on the continuous training, development and motivation of your team.
In detail, the following tasks await you:
You will support the recruitment, induction and be responsible for the management of a team of about 15 people. Special focus is on the continuous training, development and motivation of your team.
In detail, the following tasks await you:
- Support in onboarding
- Analysis of team performance via KPI dashboards, daily/weekly reports - Identification of individual performance, optimization potentials and trends
- Continuous training of the team to optimize and ensure high productivity and service quality
- Capacity management/staff scheduling/reporting
- Organization and optimization of workflows
- Cross-team collaboration (marketing, IT, legal)
What we want from you
- You have successfully completed a degree in a relevant field (e.g. human resources management, economics, business informatics) or have a comparable qualification
- You have already gained 5 years of relevant professional experience in an operational management position and have relevant experience in leading a remote team / cross-location team
- You are a strong communicator with excellent written and spoken German and English skills and have a strong customer and service orientation
- You have the highest standards for the quality and time management of your work, are strong in prioritizing tasks and set clear goals for your team
- You work analytically and are strongly data-driven and can present your findings in an easily understandable way in the form of reports and presentations
- You bring good IT skills and are adept at using MS Office
What you can expect from us
- A unique career opportunity with a rapid growing legal tech company
- Direct cooperation with experienced business personalities
- The space for personal development: Based in an entrepreneurial management philosophy, you will have both a large creative leeway and a high level of personal responsibility
- We offer exciting development opportunities and a competitive salary - with a steep learning curve.
- Team spirit: Join a professional, highly motivated team at a fast-growing company
- Hands-on mentality: Support for your joy and motivation to shape new things
- Ability to act: flat hierarchies and short decision-making paths
- Work-life balance: Flexible working hours with work from home options
- Other benefits: Modern, centrally located offices, free drinks and fresh fruit